At Ingenuware, we value your
right to keep your personally identifying information private. We use the Internet daily
ourselves, and want the same privacy you do! That's why we won't
EVER give, sell, rent, lease, or otherwise release your personally
identifying information to anyone else under any circumstances.
Additionally, we want you to be comfortable on our website, and that
means making this promise to you, our customer, and following
through on that promise, as we have always done.
Does Ingenuware Use My Personal Information?
- When placing an order,
your name and billing address are matched against credit card company records for address verification. This is part of keeping your
online purchasing experience safe and secure. Also, when placing an order,
your email address is crucial so we can email your receipt with your
license key(s) to you.
- We use your information
inside of our company ONLY. We do not sell or otherwise
distribute your information under any circumstances.
- When visiting our website, or downloading or
installing an Ingenuware product, we may offer
you the opportunity to receive notification of product updates and
the launch of new Ingenuware products, etc. This is entirely optional... you can always choose
to not sign up for our email notifications. If you do choose
to sign up for the email notifications, your email address is
required so we have somewhere to send them.
- If you fill out our technical
support form or
contact form on our website, or email us, we want to be able to get back to you, so a valid email
address is critical. If we don't have your email address, then we can't get back to
you, since there would be nowhere for us to send our reply.
And a name is helpful too, so we don't have to address it to
"Hey You!". Further, we may need to validate your
software license in order to provide support to you.
Does Ingenuware Protect My Personally Identifying Information?
As previously stated in
our promise to you, we do not give, sell, rent, lease, or
otherwise release your personally identifying information to third
parties. PERIOD. Also, we do not store your personally identifying
information on our web server, as some companies do. We
consider that to be a security risk. Your name, address,
email, and license key(s) are stored on our private corporate
computers in our main office, and is not accessible from the
Internet at all, so there's absolutely no risk of someone stealing
your information. Additionally, if you purchase
something from our Secure
Online Store, we do not store your credit card numbers
on our web server at all under any circumstances. Your credit card is used by
our secure web server for the moment of purchase only, through an
SSL secure (encrypted) connection, then immediately discarded,
which makes your purchasing experience with us as secure as going
to your own bank.
In short, we vigilantly
guard your personally identifying information as if it were our
ONCE AGAIN - We are committed to
keeping your information PRIVATE. We simply REFUSE to redistribute
any of your information, and that's final.
request by a court or law enforcement officials, we will give
personal information to such officials. This is done in order to
promote online security and keep our customers safe from those who would
steal from them or defraud them.